FAQ

Below are some questions frequently asked by our customers.

How long does it typically take to deliver products after specifications are determined?

After the product specifications have been determined, we typically deliver the products in about 3 months from order placement. It may require some time before that to decide about product specifications, which may involve the manufacture and delivery of the prototype, selection of materials, and testing of contents.

Will you take orders for small lots?

As a general rule, we run orders from a minimum of 1,000 lots per product. The minimum number of lots may vary depending on the type of product. Please feel free to consult us.

Do you need any kind of license or certification to be qualified for developing and selling original cosmetics?

There is no license for selling cosmetics, but specific rules are laid down by the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices. We provide support for regulatory compliance. Please feel free to consult us.

We have no experience in the cosmetics field. Would that be a problem?

No problem. We will support you all the way from planning to marketing. Please feel free to consult us.